Shipping policy

SHIPPING & DELIVERY

 

We offer reliable shipping to customers worldwide. Shipping times and rates vary based on your location and the shipping method you select during checkout.

 

SHIPPING RATES

 

We offer the following shipping rates for orders within the United States:

 

Orders under $30 USD: $3.99 USD shipping fee

Orders $30 USD and above: FREE SHIPPING

 

Shipping times are typically 5-7 business days for domestic orders, excluding weekends and holidays. Please note that processing time is separate from shipping time.

 

INTERNATIONAL SHIPPING

 

For international orders, shipping costs will be calculated based on weight, destination, and selected shipping method during checkout.

 

TRACKING

 

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package with the carrier.

 

DELAYS & PROBLEMS

 

We are not responsible for delays caused by customs, weather, or carrier issues. If your order arrives damaged or is lost, please contact us immediately at operations.exploreparallel@gmail.com with photos and tracking information, and we will work to resolve the issue.